How to Activate eSIM: A Simple Step by Step Guide

If this is your first time hearing about eSIM, it might sound a little technical or even intimidating. You receive a code by email, you install it on your phone yourself, and it all sounds like something only a tech expert would know how to do.

In reality, learning how to activate eSIM is one of the easiest things you can do with your phone. In this guide, we will walk you through the process step by step, keeping it clear, simple, and stress-free.

What Is eSIM

Instead of getting a plastic SIM card and inserting it into your phone, an eSIM is its digital version. All you need is a code, either a string of numbers or a QR code, and your phone is ready to connect to your chosen network.

No waiting for deliveries. No searching for physical stores. With an eSIM from VIAeSIM, you can order a data plan from home, install it on your phone in minutes, and start using the internet right away, whether you are in Kosovo, Albania, North Macedonia, or anywhere in the world.

Is Your Device Ready for eSIM

This is one of the most important things to check before making a purchase. Not every phone supports eSIM technology, but if you have a relatively new model there is a good chance it does.

How to Check

If you use an iPhone

1. Open the Settings app
2. Go to Mobile Data or Cellular
3. Tap Add eSIM or Add Data Plan

If you see this option, your phone is ready for eSIM

If you have a Samsung, Xiaomi, or Google Pixel

1. Open Settings
2. Go to Network and Internet or SIM Card Manager
3. Look for Add eSIM or Add Mobile Plan

If you do not see it, search for your phone model online with the question: “[device name] supports eSIM?”

Once you confirm your phone is compatible, you can move on to the next step.

Buying Your eSIM from VIAeSIM

Once you have confirmed that your phone is compatible, it is time to order your plan. The process is simple:

1. Visit the official website www.viaesim.com or open the app.
2. Select the country or countries where you want to use the internet.
3. Browse the available plans, usually listed by a set amount of data and a specific validity period (for example, 1GB for 7 days).
4. Add your chosen plan to the cart and pay online with your card.
5. Within minutes, you will receive an email containing your QR code and instructions for activation.

Installing Your eSIM on Your Phone Step by Step

Now that you have your eSIM code, it is time to set it up on your phone. This is not an installation in the traditional sense. There are no apps to download and no cables to connect. It is simply an activation process done through your phone’s settings.

On iPhone

Method 1: Install Using a QR Code

This is the most common and easiest method:

1. Open the Settings app on your iPhone
2. Go to Mobile Data or Cellular
3. Tap Add eSIM
4. Select Use QR Code
5. Point your camera at the QR code you received by email from VIAeSIM
6. Your iPhone will detect the plan automatically and ask if you want to add it. Tap Add Cellular Plan
7. Wait a few seconds until the signal from your new network appears

Method 2: Manual Installation

If you cannot scan the QR code, you can also install your eSIM by entering the details manually.

1. Open Settings
2. Go to Mobile Data and select Add eSIM
3. Tap Enter Details Manually
4. Enter the information you received by email from VIAeSIM:

• SM-DP+ Address
• Activation Code
• Confirmation Code (only if required)

1. Press Next and follow the steps shown on your screen
2. Your iPhone will install the plan and prompt you to activate it
3. Once the process is complete, you can choose how to use it: for internet, for calls, or as a secondary number

On Android (Samsung, Pixel, Xiaomi)

Method 1: Install Using a QR Code

This is the most common and usually the fastest method. Here is how to do it:

1. Open the Settings app on your Android phone
2. Go to Connections or Network and Internet (the exact name may vary depending on the brand)
3. Find the option SIM Manager or Mobile Network
4. Tap Add eSIM or Add Mobile Plan
5. Select Scan QR Code
6. Point your camera at the QR code you received by email from VIAeSIM

1. Once scanned, your phone will display the new plan. Tap Download or Activate
2. Wait a few seconds for the network signal to appear and you will be online

Method 2: Manual Installation (Without QR Code)

If you cannot scan the QR code for any reason, such as a camera issue or not having another device in front of you, you can install your eSIM by entering the details manually.

1. Open Settings
2. Go to Network and Internet or Connections
3. Find the section for SIM Cards or Mobile Network
4. Select Add eSIM, then choose Enter Details Manually or Use Activation Code
5. Enter the information you received from VIAeSIM by email:

• SM-DP+ Address
• Activation Code
• Confirmation Code (only if required)

1. Tap Download or Next
2. Once the installation is complete, activate the plan for internet use

Activating and Connecting to the Internet

Once your eSIM is installed, the only step left is to make sure your plan is active. In most cases, this happens automatically. In some situations, you may need to:

• Turn on Mobile Data and Roaming for your eSIM
• Select your eSIM as the active plan for internet if you are also using a physical SIM

Within a few seconds, the signal from your new network should appear and you will have internet access.

Tips for First-Time Users

• If something does not work right away, restart your phone. This often solves the problem without any other changes.
• Do not delete your eSIM unless you are sure you no longer need it. If you remove it, you may need to download the code again.
• You can use your eSIM for internet and your physical SIM for calls if you want to use both at the same time.

If You Have Any Difficulties Help Is Available

VIA eSIM has a support team ready to assist you at every step, from ordering to activation. If your QR code does not work, if you have no signal, or if you are unsure about any part of the process, do not hesitate to contact customer service by email or through the live chat on the website.

Conclusion: From Purchase to Activation in Just Minutes

Activating an eSIM is no longer something only for tech experts. It is a simple, fast process that is quickly becoming the new standard for mobile communication. With the steps outlined above, you now know exactly how to install and activate your VIA eSIM on your phone without fear, without complications, and without needing technical assistance.

If you are ready to travel, save money, or simply try a more modern way to stay connected, now is the time to make the switch.