FAQ

Frequently Asked Questions

What is an eSIM and how can I use it for mobile data?+

How can I install an eSIM on my device?+

Which devices support VIA eSIM?+

Can I use the eSIM on more than one device?+

How can I check my data usage on my VIA eSIM?+

Are there any data limits on the eSIM plans offered by VIA eSIM?+

How does an eSIM affect the battery life of my device?+

What happens to my data plan if I lose the device that has my VIA eSIM?+

Can I transfer my eSIM from one device to another?+

How does roaming work with VIA eSIM?+

Are there extra charges when using the eSIM for data abroad?+

What are the benefits of using an eSIM compared to a traditional SIM?+

What security does VIA eSIM provide?+

How can I cancel or change my VIA eSIM plan?+

What should I do if I experience issues with my data service on my VIA eSIM?+

Can I use the eSIM for devices other than phones, such as tablets or laptops?+

How do I choose the right data plan from VIA eSIM for my needs?+

Does VIA eSIM offer special plans for businesses or corporations using eSIMs?+

What is the process to get an eSIM from VIA eSIM?+

How can I get further assistance if I have more questions about VIA eSIM?+